Service Plus!

Supply Chain Management

Service Plus!

We offer the following special services in connection with our air freight products:

Service Plus!
Because certain shipments require special handling or the use of specialised equipment in order to comply with your instructions and legal requirements, we have compiled a menu of enhancements to cover almost all eventualities.

We call this Service Plus! – it can be added to any of our standard air freight products and tailored to suit every requirement.

Options include:

High Value Cargo Handling (HVC)
Dangerous Goods Handling (DGR)
Shock Sensitive Cargo Handling
Temperature Controlled Transportation
Cargo Insurance
Letter of Credit Processing (LC)
Certification and Legalisation of Documents
Food and Drug Administration Filing (FDA)
Advanced Cargo Information Filing (ACI)

Customs clearance
Our customs clearance agents are experts in local specifications, conditions and regulations. This on-the-ground knowledge allows them to handle complete administration tasks for you swiftly and without complications.

Our comprehensive menu of services incorporates preparation of all necessary declarations and reporting to authorities. Furthermore it includes electronic pre-filing, customs consultancy and documentation processing as well as security sealing and certification.

Support Tools

To help you select your air freight product, and to make the management of your shipments easier, Panalpina provides two free and easy-to-use tools:

Panquote is a service that allows you to obtain the cost of shipping your goods. All you have to do is to complete our online questionnaire specifying your requirements, and we will get back to you with a detailed quotation within 24 hours – by e-mail, telephone or fax.

Pantrace is our online tracking and tracing system which enables us to provide you with information on the progress of your shipments whenever you require it.